For Skydive Bookings, cancellations received 48+ hours in advance will receive a full refund. Cancellations received 24-48 hours in advance will receive a 50% refund. Cancellations received less than 24 hours in advance will receive no refund.
Gift Vouchers are non-refundable but are transferrable and upgradeable.
If you have booked your skydive via a 3rd party, you will need to contact them directly regarding their cancellation policy.
There is no age restriction for tandem skydiving in New Zealand. We have taken people as old as 90 and as young as 7 skydiving with us. If you are under 18 years of age, you will need a parent or guardian with you to sign the consent form on your behalf. When taking small children the only limitation is their size and making sure the harness fits correctly. 20,000ft skydives are limited to those who are 15 years or over.
We provide all your equipment, we just need you to wear comfortable clothing that is appropriate to the weather. You must wear comfortable shoes that can be secured, such as trainers/sneakers. High heels, jandals and flip-flops are not suitable foot wear and cannot be worn.
If you are over 100kg click here you may not be able to skydive. Everyone is weighed on arrival and a decision is made dependent on the conditions on the day.
We are currently open Wednesdays to Sundays. We do not operate on NZ Public Holidays. We skydive from sunrise to sunset, weather permitting. You can contact our team daily from 8am to 6pm.
You have used our secure payment system to book online. However if you would like to upgrade your altitude or add camera packages, you can do this on the day. We accept cash, eftpos, Visa / Mastercard, WeChat & Alipay.
Due to strict regulations, customers are not permitted to take any objects with them including cameras. This is for the safety of customers, instructors and the general public.
You can skydive with a hearing aid and we have also taken people who are 100% deaf.
We offer free transport to and from Auckland City. This free transport is subject to availability so please do arrange with us when you book your skydive. Should you wish to drive to Skydive Auckland, we have plenty of free onsite parking available.
Although it often takes less time for your tandem skydive experience, we must always allow for changeable weather conditions. We ask you to allow 3 hours from your booking time for the entire tandem skydiving experience. If you are using our free transport service from Auckland City, the time from pick up until return is approximately 4.5 hours.
We hold a Trax Seal of Approval for accessible adventure.
This means we do our best to tailor our experience to suit any adventurers needs. We have taken people with a range of conditions including paraplegics.
During the registration process, you will be briefed on a number of points including landing. Our highly skilled instructors are trained to bring you back to earth as softly as possible. While we can give you a thrilling ride under your parachute, when it is time for landing, you follow some simple instructions to help aid a soft landing in front of your friends and family who will be cheering you along.
Upon arrival, you will check in on one of our iPads. We will brief you on the available packages for your skydive so you can choose the best option for you. You will watch a short video about the activity and a short video with safety instructions. You will then be fitted with a jumpsuit and harness and provided with goggles and a hat. Now it is time to meet your tandem instructor! Your photo & video package will begin whilst you are on the ground before you head to the plane. When ready, you will board the plane where you will experience a 20-25 minute scenic flight before reaching your chosen jump altitude. Upon exit from the aircraft you will feel the acceleration as you freefall for 30-85 seconds depending on your chosen height. At around 6,000ft your parachute will open and you will have a further 5 minutes parachute ride down to the ground. As soon as you land you will want to do it all over again! All of your skydive videos and skydive photos are emailed to you after your skydive so you can easily view and share them!
Due to the risk of decompression sickness, you must wait a minimum of 24 hours between carrying out a scuba dive, then going skydiving. If you have completed any diving which has required several decompression stops, then we suggest a minimum of 48 hours.
Our friendly Skydive Auckland team are always happy to answer more questions on 0800 921 650.