Frequently Asked Questions
Before You Book
Skydive Auckland offers three altitude options: 13,000ft, 16,000ft, and 18,000ft, the highest tandem altitude available in New Zealand. Freefall times range from 45 seconds at 13,000ft up to 75 seconds at 18,000ft.
Pricing varies depending on your chosen altitude (13,000ft, 16,000ft, or 18,000ft) and whether you add a photo or video package. Visit our pricing page for our full range of skydive prices and current deals.
If you are over 100kg click here you may not be able to skydive. Everyone is weighed on arrival and a decision is made dependent on the conditions on the day. There is a 30kg minimum weight restriction. The weight limit includes the clothes and shoes you are wearing to skydive. Our scales are commercial calibrated scales so may be different to your bathroom scales. Due to regulations we have to go with the weight result on our scales. Weight can fluctuate even throughout the day.
There is no age limit. We have taken people as old as 97 and as young as 5 skydiving with us. When taking small children the minimum weight restriction is 30kg to ensure that they fit correctly in the harness. We are also unable to take small children in stronger wind conditions. If you are making a booking for a small child, please advise us of their approximate weight on the booking form and when you call us on the day to confirm the weather. If the winds are not suitable, our team will assist in rescheduling your skydive.
If you are under 18 years of age, you will need a parent or guardian with you to sign the pre-arrival waiver on your behalf.
18,000ft skydives are limited to those who are 12 years or over.
For Skydive Bookings, cancellations received 48+ hours in advance will receive a full refund. Cancellations received 24-48 hours in advance will receive a 50% refund. Cancellations received less than 24 hours in advance will receive no refund.
Gift Vouchers are non-refundable but are transferrable and upgradeable.
If you have booked your skydive via a 3rd party, you will need to contact them directly regarding their cancellation policy.
Yes, we're happy to accommodate group and corporate bookings. Email info@skydiveauckland.com with your group size and preferred date and time, and we'll provide you with a quote and more information. Book a group of 5+ people and you'll all receive 5% off your skydive price, or book a group of 10+ people and receive 10% off.
We are open every day except 25, 26 December and 1, 2 January and NZ Public Holidays. We skydive from sunrise to sunset, weather permitting. You can contact our team daily from 8am to 6pm.
With over 20 years in the industry, Skydive Auckland offers New Zealand's highest available tandem altitude at 18,000ft, a Gold Qualmark rating, and a strong track record of five-star reviews. Our large 17-seat plane makes us ideal for groups, and our onsite viewing deck means your friends and family can watch you land. Whether it's your first jump or you're chasing the ultimate freefall, we're here to make it unforgettable.
Tandem skydiving, where you're harnessed to a certified instructor for your entire jump, is how the vast majority of our customers experience their first skydive, and no experience is required. If you're interested in progressing to solo skydiving, get in touch with our team to find out more about our Accelerated Free Fall (AFF) course.
Health & Special Considerations
If you are unsure whether an existing medical condition or injury will affect your skydive, please consult with your doctor for advice, as we are unable to advise on medical issues. This includes conditions such as heart problems, epilepsy, recent surgery, or serious back or neck injuries.
No, we are unable to take pregnant customers skydiving.
No, you must not be under the influence of alcohol or drugs when you arrive for your skydive.
Our views are spectacular, we don’t want you to miss them! Glasses and contact lenses can be worn and we will provide goggles.
You can skydive with a hearing aid and we have also taken people who are 100% deaf.
You can skydive with dentures but we recommend that since you will be smiling so much that you fix them with a strong glue!
We hold a Trax Seal of Approval for accessible adventure. This means we do our best to tailor our experience to suit any adventurer's needs. We have taken people with a range of conditions, including paraplegics. Click here for Accessible Skydiving.
On the Day
Upon arrival, you will check in on one of our iPads. We will brief you on the available packages for your skydive so you can choose the best option for you. You will watch a short video about the activity and a short video with safety instructions. You will then be fitted with a jumpsuit and harness and provided with goggles and a hat. Now it is time to meet your tandem instructor! Your videos and photos will begin while you are on the ground before you head to the plane. When ready, you will board the plane where you will experience a 20–25 minute scenic flight before reaching your chosen jump altitude. Upon exit from the aircraft, you will feel the acceleration as you freefall for 45–75 seconds depending on your chosen height. At around 6,000ft your parachute will open and you will have a further 5 minutes parachute ride down to the ground. As soon as you land you will want to do it all over again! All of your skydive videos and photos are emailed to you after your skydive so you can easily view and share them.
During the registration process, you will be briefed on a number of points including landing. Our highly skilled instructors are trained to bring you back to earth as softly as possible. While we can give you a thrilling ride under your parachute, when it is time for landing, you follow some simple instructions to help aid a soft landing in front of your friends and family who will be cheering you along.
Tandem skydiving is an adrenaline activity, and it is normal to feel a little scared, but skydiving is an amazing experience like no other. Our highly experienced instructors will talk you through everything and help you feel as relaxed as possible.
Yes, you can breathe throughout the tandem skydive experience, our best advice is to let out a scream on exit!
We provide all your equipment, we just need you to wear comfortable clothing that is appropriate to the weather. You must wear comfortable shoes that can be secured, such as trainers/sneakers. High heels, jandals and flip-flops are not suitable footwear and cannot be worn.
Due to strict regulations, customers are not permitted to take any objects with them, including cameras and GoPros. This is for the safety of customers, instructors and the general public.
We offer personalised one-on-one video and photo options in high definition to capture every moment of your experience from before you jump to after you land. Relive the adrenalin rush over and over again, have evidence of your achievement and the proof that you jumped out of a plane! We have pens to write messages on your hands and we also have t-shirts and hoodies available to buy. Pre-book your videos and photos now on our website and save with our online deals.
You have used our secure payment system to book online. However, if you would like to upgrade your altitude or add camera packages, you can do this on the day. We accept cash, eftpos, Visa/Mastercard, WeChat and Alipay. We unfortunately do NOT accept paywave or tap & pay.
We have free secure lockers available onsite where you can leave your valuables.
You can eat before you skydive and we recommend that you do. We do not have a cafe onsite but you are welcome to bring your own food and drinks. We have free BBQ facilities that you are welcome to use.
We operate a large, modern 17-seat aircraft (PAC750XL), which is the most efficient aircraft for commercial skydiving, and we always do our best to keep groups together during their once-in-a-lifetime experience.
Freefall is a surreal experience, and it's rarely what people expect. Most first-timers brace for that stomach-drop sensation you get on a rollercoaster or bungee jump, but that's not really what it feels like. Because you're exiting the plane while it's already moving at speed, freefall feels much more like floating, or even flying, than falling. The wind, at up to 200km/h, supports you rather than rushes past you. It's genuinely one of those things you have to feel for yourself to understand.
Logistics & Getting There
We are open every day except NZ public holidays, and 25–26 December and 1–2 January. We skydive from sunrise to sunset, weather permitting. You can contact our team daily from 8am to 6pm.
Like many outdoor sports, skydiving is sensitive to weather. Since weather can change very quickly, please check your skydive status here prior to your booking to confirm conditions are suitable. If the weather isn't perfect and we get delayed, your skydive experience may take a little longer than the 3 hours we ask you to allow. Should your experience be on hold, our fantastic team will look after you, and if you can't skydive on the day, we'll help you reschedule without any further costs. If you're leaving Auckland and unable to reschedule, we will provide a refund.
Skydive Auckland operates all year round, and any time of year is brilliant for a skydive. That said, skydiving is a weather-dependent activity, so some seasons offer more consistency than others.
Summer (December–February) offers the warmest temperatures, the most stable overall weather patterns, and brilliant coastal views. This is our peak and most popular season.
If you're visiting from overseas, we recommend booking your skydive at the beginning of your trip. That way, if there's a weather-related cancellation, you'll have time to reschedule to a later date before you leave.
Yes, Skydive Auckland operates all year round, including winter. While summer offers the warmest temperatures and the most stable weather, clear winter days often bring some of the crispest, most spectacular views of the year. As always, skydiving is weather-dependent, so check our skydive status page before your booking.
We offer free transport to and from Auckland City. This free transport is subject to availability, so please arrange this with us when you book your skydive. Should you wish to drive to Skydive Auckland, we have plenty of free onsite parking available. You can also reach us via public transport, take Auckland Transport's Journey Planner to find available buses, the journey via Westgate (Buses 110 and 125) takes approximately 1 hour 30 minutes. If you're using public transport, please let us know in advance so we can arrange to pick you up from the local bus stop.
Although it often takes less time for your tandem skydive experience, we must always allow for changeable weather conditions. We ask you to allow 3 hours from your booking time for the entire tandem skydiving experience. If you are using our free transport service from Auckland City, the time from pick up until return is approximately 5.5 hours.
Yes! We have a fantastic viewing deck with plenty of seating so that your friends and family can watch you land. If you are taking advantage of our free courtesy van transport, we will do our best to accommodate your spectators, but spaces are limited and not guaranteed. We do have ample free onsite parking should they wish to drive.
Our friendly Skydive Auckland team are always happy to answer more questions on 0800 921 650.